ANY QUESTIONS
FREQUENTLY ASKED QUESTIONS
General Questions
What services do you offer?
We offer a range of services including pool construction, maintenance, repairs, renovations, regular cleaning. And trading of all swimming pool products and equipment’s.
Construction
How long does it take to build a swimming pool?
The timeline varies based on the size and complexity of the pool, but typically, it can take anywhere from 2 to 6 months from start to finish.
Can you customize a pool design?
Yes, we offer fully customizable pool designs to match your vision and landscape.
Can you help with pool renovations and upgrades?
Absolutely, we specialize in pool renovations, including upgrading features, resurfacing, and installing new equipment.
Maintenance
What does regular pool maintenance include?
Our regular maintenance services include cleaning, chemical balancing, filter checks, and equipment inspections.
How often should I have my pool serviced?
It’s recommended to have your pool serviced minimum of 2-3 days per week , depending on usage and environmental factors.
What should I do if I experience a leak or other major issue?
Contact us immediately. We offer diagnostic services and prompt repairs to address any major issues.
What chemicals are necessary to maintain a pool?
Essential chemicals include chlorine, pH balancers, alkalinity adjusters, and algaecides. We can provide and manage these for you.
Costs and Payments
How much does it cost to build a pool?
The cost varies based on size, design, and materials. We provide free consultations to give you a detailed estimate.
What are your payment options?
We accept various payment methods including credit cards, checks, and financing options.
Do you offer any warranties?
Yes, we provide warranties on our construction work and certain pool equipment. Details can be discussed during the consultation.
Contact and Support
How can I schedule a service appointment?
You can schedule an appointment through our website’s booking system, by calling us at 97317000198, or by emailing [email protected].
Design and Features
Can you incorporate special features like waterfalls or spas?
Yes, we can add various features such as waterfalls, spas, lighting, and custom tiling to enhance your pool experience.
What is the process for designing a custom pool?
Our process includes an initial consultation, site assessment, design proposal, revisions based on your feedback, and final approval before construction begins.
Safety and Regulations
What safety features can you include in my pool?
We can install safety features such as fences, pool covers, alarms, and non-slip surfaces to ensure your pool area is safe for everyone.
Environmental Considerations
Do you offer eco-friendly pool options?
Yes, we offer eco-friendly options such as energy-efficient pumps, solar heating systems, timers, auto dosing systems , and saltwater chlorination.
How can I make my pool more energy-efficient?
We recommend using energy-efficient pumps and heaters/chillers , installing a pool cover to reduce evaporation, and considering an auto dosing systems and timers for the pools systems.
Customer Support and Policies
Do you offer free consultations?
Yes, we provide free initial consultations to discuss your needs and provide an estimate.
How do I provide feedback or make a complaint?
We value your feedback. Please contact us through our website, phone, or email to share your experience or address any concerns.
Educational Resources
Do you provide any educational resources or tips for pool owners?
Yes, we will provide you with a small booklet.
